Terms and conditions of sale – Privacy

SALE CONDITIONS

FX LABORATORY BENESSERE SRL, registered office in P.zza Campo Marzio, 15 in 36071 Arzigniano, is the owner of the site www.gadoi.it.

The contract stipulated between FX LABORATORIO BENESSERE S.r.l. and the Customer must agree with the acceptance, even if only partial, of the order by FX LABORATORIO BENESSERE SRL. This acceptance is considered tacit, unless otherwise communicated in any manner to the Customer. By placing an order in the various ways provided, the Customer declares to have read all the information provided to her/him during the purchase procedure, and to fully accept the terms and conditions and payment.

The correct receipt of the order is confirmed by FX LABORATORIO BENESSERE SRL by an e-mail reply, sent to the e-mail address communicated by the Customer. This confirmation message will include an Order Number, to be used in any further communication with FX LABORATORIO BENESSERE SRL. The message re-proposes all the data entered by the Customer who undertakes to verify its correctness and to promptly communicate any corrections. In case of non-acceptance of the order, FX LABORATORIO BENESSERE SRL guarantees timely communication to the Customer.

FX LABORATORY BENESSERE SRL issues an invoice for the material sent, sending it via e-mail to the order, in accordance with Article 14 D.P.R. 445/2000 and DL 52/2004. For the issuance of the invoice, the information provided by the Customer at the time of the order shall prevail. No change in the invoice will be possible after the issuance of the same.

RIGHT OF WITHDRAWAL

Purchases made on FX LABORATORIO BENESSERE SRL as all purchases at a distance via telephone or correspondence, as they take place outside commercial premises, are protected by the LGS Decree. 206/05, which provides for the possibility for the consumer to exercise the right of withdrawal.

The consumer can exercise the right of withdrawal within a period of 10 working days from receipt of goods.

This right consists in the right to return the goods purchased from the supplier without any penalty and without specifying the reason, with the consequent refund of the purchase price, appropriately deducted from the shipping costs incurred in the first shipment.

How to prepare the package for the return?

You can use the same box with which you received the goods or a box more suited to the size of the product (s) to be returned.

If the product is fragile and may be damaged during transport, take care to insert it in the newspaper or other paper pack.

Include in the package a copy of the receipt or invoice you received with your order.

Include in the package the bank details for the repayment on the current account, see “How does the refund work?” For more details.

Seal the box in order to deliver to the carrier a package suitable for transport.

How does the refund work?

The refund is made within 10 working days of receipt of the returned package.

The repayment terms are as follows:

If the order has been paid by Credit Card, you can request the crediting of the amount on your Credtio Card;

If the order has been paid by Paypal, you can request the credit of the amount on the Paypal account;

The right of withdrawal applies to natural persons acting for purposes not related to their professional activity. Therefore, purchases made by retailers and companies are excluded from the right of withdrawal, ie those orders where a reference of VAT number has been inserted in the appropriate form.

CONFORMITY DEFECTS

Upon delivery, the buyer must check the products and, should he find any obvious anomalies or defects, he must inform FX LABORATORIO BENESSERE SRL within 2 days of receiving the goods. In case of lack of conformity, please report through the “CONTACT US” section of our site indicating the order ID and attaching a photo of the product with details on the defect found, FX LABORATORIO BENESSERE SRL will restore the conformity of the product by replacing the purchased item or crediting the amount according to the case.

Product replacement times depend exclusively on the manufacturer’s policies and no damage can be requested to FX LABORATORIO BENESSERE SRL for any delays in making replacements.

APPLICABLE LAW

The contract of sale between the Customer FX LABORATORIO BENESSERE SRL is concluded in Italy and regulated by Italian law. For the solution of civil and criminal disputes arising from the conclusion of this contract of distance selling, if the Customer is a consumer, the territorial jurisdiction is that of the reference hole of his municipality of residence.

COMPLAINTS

Any complaint must be addressed to

FX LABORATORY BENESSERE SRL, operational headquarters in Location Calcare, 5 in 37030 Badia Calavena (VR)

 

COSTS AND SHIPPING TIMES

Italy and San Marino

Ordings above € 40.00 (VAT incl.) – FREE

Orders less than € 40.00 ( VAT incl.) – Shipping cost of € 7.00 (VAT incl.)

Approximate timetable 1/5 working days

The current courier is BRTS

Expeditions abroad up to a weight of 2kg:

Zone 1

Order over € 100.00 (VAT incl.) – FREE shipping

Orders less than € 100.00 (VAT incl.) – Shipping cost € 18.00 (VAT incl.)

The countries included in zone 1 are:

Europe

Albania, Andorra, Austria, Belgium, Belarus, Bosnia – Herzegovina, Bulgaria, Cyprus, Croatia, Denmark, Estonia, Finland, France, Germany, Gibraltar, Great Britain, Greece, Ireland, Iceland, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Montenegro, Norway, Holland, Poland, Portugal, Czech Republic, San Marin Republic of*, Romania, Russia, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, Hungary, Vatican *

Mediterranean Basin

Algeria, Egypt, Jordan, Israel, Lebanon, Morocco, Syria, Tunisia

Zone 2

Order over € 160, 00 (VAT incl.) – FREE shipping

Orders less than € 160.00 (VAT incl.) – Shipping cost of € 25.00 (VAT incl.)

The countries included in zone 2 are:

Other countries of Africa

Angola, Ascension – Islands (Uk), Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Chad, Comoros, Ivory Coast, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Djibouti, Guinea, Guinea Bissau, Kenya, Lesotho, Liberia , Madagascar, Malawi, Mali, Mauritania, Mauritius, Mozambique, Namibia, Niger, Nigeria, Central African Republic, Democratic Republic of Congo, Reunion (Islands), Rwanda, Saint Helena (Island), Sao Tome & Principe, Senegal, Seychelles , Sierra Leone, Somalia, South Africa, Sudan, Swaziland, Tanzania, Togo, Tristan Da Cunha, Uganda, Zambia, Zimbabwe

Americas

Antigua & Barbuda, Netherlands Antilles, Argentina, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Cuba, Dominica, Ecuador, El Salvador, Falklands (Islands), Jamaica , Grenada, Greenland, Guadeloupe, Guantanamo Bay, Guatemala, Guyana, Guyana (French), Haiti, Honduras, Martinique, Mexico, Midway, Montserrat, Nicaragua, Panama, Paraguay, Peru, Puerto Rico, Dominican Republic, Saint Kitts And Nevis ( Saint Christopher), Saint Pierre & Miquelon, Saint Vincent (And Granadines), United States, Suriname, Trinidad & Tobago, Turks And Caicos Is., Uruguay, Venezuela, Virgins (Islands) – Br, Virgin Islands (USA) – (St . Tomas & St. Croix)

Other Asian countries

Afghanistan, Saudi Arabia, Armenia, Azerbaidjan, Bahrain, Bangladesh, Bhutan, Brunei, Cambodia, China, North Korea – Dem. Rep., South Korea, United Arab Emirates, Philippines, Georgia, Japan, Hong Kong, India, Indonesia, Iran, Iraq, Kazakhstan, Kyrgyzstan, Kuwait, Laos, Maldives, Malaysia, Mongolia, Myanmar Burnma (Burma), Nepal, Oman, Pakistan, Qatar, Singapore, Sri Lanka, Tajikistan, Taiwan, Thailand, East Timor (East), Turkmenistan, Uzbekistan, Vietnam

PRIVACY POLICY – the rules of the site www.gadoi.it

This page describes how to manage the website in relation to the processing of personal data of visitors and customers who they consult him. This is an information note also pursuant to Article 13 of Legislative Decree no. n. 196/2003 to those who interact with the web services of the FX LABORATORIO BENESSERE SRL accessible by telematic means starting from the address http://www.gadoi.it.

The information is provided only for the site of FX LABORATORIO BENESSERE SRL and not for other websites that may be consulted by the user through links.

REFERENCE PRINCIPLES

First of all, we want to highlight that the Policy and the Privacy Standards used by the FX LABORATORY WELLNESS SRL for the protection of personal data are based on the following principles:

TRANSPARENCY PRINCIPLE

At the time of providing the data, according to the provisions of art. 13 of Legislative Decree 196/03, the data subject is provided with information on the purposes and methods of processing, on the mandatory or optional nature of the provision of data, on the consequences of non-conferment, on the subjects or categories of subjects to whom the personal data may be communicated and the scope of dissemination of the data themselves, on the rights referred to in art. 7 of Legislative Decree 196/03, on the identity and on the registered office of the data controller and of the data controller (s). The interested party is therefore called to express his informed consent, free and expressed in a specific form, which is documented in the form prescribed by law.

PRINCIPLE OF PERTINENCE OF COLLECTION

Personal data are processed in a lawful and correct manner; they are registered for specific, explicit and legitimate purposes; they are relevant and not excessive for the purposes of the processing; they are kept for the time necessary for the purposes of the collection.

PRINCIPLE OF PURPOSE OF THE USER

The purpose of the processing of personal data is made known to the interested parties at the time of collection. Any new data processing, if unrelated to the stated purposes, are activated only after new information to the interested party and possible request for consent, when required by Legislative Decree 196/03. In any case, personal data are not disclosed to third parties or disclosed without the prior consent of the interested party, except in the cases expressly indicated in art. art. 24 of Legislative Decree 196/03.

PRINCIPLE OF VERIFIABILITY

Personal data are accurate and updated over time. They are also organized and stored in such a way that the interested party is given the opportunity to know, if he wishes, what data has been collected and recorded, and to check its quality and request its correction, integration, cancellation due to violation of the law or opposition to the processing and to exercise all other rights, pursuant to and within the limits of art. 7 of Legislative Decree 196/03.

DATA PROCESSING PLACE

The treatments connected to the web services of this site take place at the registered office of FX LABORATORIO BENESSERE SRL, operating office in Località Calcare, 5 in 37030 Badia Calavena (VR), and are only handled by the technical staff of the Data Controller, or by any persons in charge of occasional maintenance operations

TYPES OF DATA PROCESSED

Following consultation of this site, data relating to identified or identifiable persons may be processed..

IT systems and software procedures operation of this website also acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. This is information that is not collected to be associated with identified interested parties, but which by their very nature they could, through processing and association with data held by third parties, for to identify users. This category of data includes IP addresses or domain names of the computers used by users connecting to the site, the addresses in the Uniform Resource Identifier (URI) notation of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (success, error, etc.) and other parameters relating to the operating system and the user’s computer environment. These data are used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct functioning and are deleted immediately after processing. The optional, explicit and voluntary sending of e-mail addresses to the addresses indicated on this site involves the subsequent acquisition of the sender’s address, necessary to respond to requests, as well as any other personal data included in the missive.

COOKIES

No personal user data is acquired by the site in this regard. We do not use cookies to transmit information of a personal nature.

PROCESSING METHOD

Personal data are processed with automated tools for the time strictly necessary to achieve the purposes for which they were collected. In addition to compliance with the minimum security measures set out in Annex B of Legislative Decree no. 196/03, specific security measures are observed in order to avoid the loss of data, illicit or incorrect use and unauthorized access.

RIGHTS OF THE INTERESTED

We also inform you that, pursuant to art. 7 of Legislative Decree. 196/2003, the data subject has the right: to confirm, in an intelligible and free way, the existence or not of personal data concerning him at FX LABORATORIO BENESSERE SRL;, to obtain the updating, correction or, when interested, integration of data, obtaining the cancellation, transformation into anonymous form or blocking of data processed in violation of the law or after the ceased storage, to oppose the processing for legitimate reasons or processing for the purpose of sending advertising material, direct sales, market research, commercial communications.

The provision of data is optional for the purpose of sending promotional material and e-mails. To stop receiving our promotional emails it is also possible to click on the cancellation link present in all the emails.

For any request regarding privacy and to exercise the rights established by art. 7 of Legislative Decree. 196/2003 can write to info@gadoi.it.

The owner of the processing of personal data is the FX LABORATORIO BENESSERE SRL with registered office in P.zza Campo Marzio, 15 in 36071 Arzigniano (VI), email info @ gadoi.it – ​​phone 3472210737.

This post is also available in: Italian